How do you handle client expectations?
The cardinal rule of growing a business is “The client is always right.”
This makes handling a client’s requirements and expectations of top business development executive responsibility.
Since most communications with clients are based on future products to benefit them, it requires a business development executive to pay attention to every requirement and expectations in detail.
So, you can answer this business development executive interview question like this.
Example Answer :
* As a business development executive, my primary motive is to bring in business for the company.
* I believe that to do so I need to strike a balance between the client’s expectations and requirements and how much of it will benefit the client.
* To begin with, I prefer to have a detailed conversation with the client about their expectations and requirements.
* There onwards I find it beneficial to communicate and keep the client updated about the progress.
* This helps to keep everything transparent and we can immediately communicate if one of the expectations wasn’t working in their favor.
* This saves both time and energy when communicated immediately.
