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HR Coordinator - Interview Questions and Answers
How do you plan to resolve a conflict with a department manager?
If I were to encounter a conflict with a department manager, my first step would be to approach the situation calmly and professionally. I’d schedule a private meeting to discuss the issue directly, ensuring we have a neutral and distraction-free environment.

During the conversation, I’d actively listen to their perspective, clarify any misunderstandings, and respectfully share my own viewpoint. My goal would be to focus on the root cause of the conflict rather than assigning blame, and work collaboratively to find a solution that aligns with both our goals and the company’s objectives.

If the issue couldn’t be resolved directly between us, I’d consider involving a neutral third party, like an HR manager or senior leader, to mediate and help us reach a resolution.

Ultimately, I believe open communication, empathy, and professionalism are key to resolving conflicts effectively.