Share about a time when you had to convince the management to go along with your proposal.
For a role like a Senior Business Development Executive, it’s essential to demonstrate that you have both the vision to develop innovative strategies and the persuasive skills to gain buy-in from management. Business development often involves taking risks or trying new approaches, and it’s the executive’s job to convince others of the value of these strategies. By asking this question, hiring managers aim to assess your ability to communicate, persuade, and navigate internal politics to drive business growth.
Example Answer :
* In my previous role, we were facing a decline in customer retention. I proposed implementing a new CRM system to better track and manage our relationships with customers. Management was initially hesitant due to the cost and time required for implementation.
* I prepared a detailed presentation highlighting how the CRM would improve efficiency, provide valuable data analytics, and ultimately increase customer satisfaction and retention. I also outlined a phased implementation plan to minimize disruption.
* After several discussions and addressing all concerns, management approved the proposal. The CRM system proved to be instrumental in improving our customer retention rates significantly.