Share an instance when your understanding of a foreign culture significantly contributed to a business strategy.
During a project with a Japanese client, I leveraged my knowledge of their business etiquette to build trust and rapport. Understanding the importance they place on respect and hierarchy, I ensured our team communicated appropriately, in line with their customs. This included using formal language and showing deference to senior members.
Also, knowing that decision-making often involves group consensus in Japan, we tailored our presentations to address concerns at all levels. As a result, we were able to secure a significant contract and establish a long-term partnership. The experience underscored how cultural understanding can directly impact business outcomes.
