Tell me about a time when you were not satisfied with your performance?
There was a time when I was managing the onboarding process for a large group of new hires, and I was juggling multiple tasks at once. Although I completed everything on time, I realized I could have done a better job at personalizing the onboarding experience for each individual, which is something I’m passionate about. I was so focused on completing administrative tasks that I didn’t take enough time to ensure that each new hire felt fully supported and welcomed.
After reflecting on this, I took steps to improve my approach. I implemented a more structured checklist for each hire, ensured I had time for one-on-one touchpoints, and requested feedback from new hires to see where I could improve the process. By adjusting my focus and planning ahead, I was able to elevate the experience for future new hires and ensure I met both efficiency and quality standards.
