Tell us how you plan to act if an employee asks you to help them with a task outside of the duties listed in the job description.
If an employee asks for help with a task outside the duties listed in my job description, my first step would be to assess the situation. I would listen to their request carefully to understand the nature of the task and why they need assistance. If it’s something that’s urgent or could benefit the team or the company, I’d evaluate whether I have the time, resources, and expertise to help effectively.
If I believe I can assist without compromising my primary responsibilities, I would be happy to lend a hand. However, if the task requires skills or expertise outside of my role or if it would interfere with my core responsibilities, I would explain that while I want to be supportive, I need to prioritize my duties. In that case, I would offer to help find another colleague who may be better suited to assist or suggest other resources, such as training or tools, that could make the task easier for them to handle independently.
Ultimately, I strive to maintain a collaborative environment while ensuring that I’m fulfilling my role and responsibilities to the best of my ability.
