What CRM software are you familiar with, and how have you used it to improve your sales process?
* I am familiar with several CRM platforms, including Salesforce, HubSpot, and Zoho CRM.
* For instance, I used Salesforce in my previous role to streamline our sales process.
* I customized the dashboard to track key metrics such as lead conversion rates, sales cycle length, and pipeline value.
* By automating repetitive tasks like follow-up emails and lead scoring, I freed up more time for strategic activities.
* Additionally, I used the CRM's reporting tools to analyze sales data, identify trends, and make informed decisions, which led to a 20% increase in our conversion rate over six months.
