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HR Coordinator - Interview Questions and Answers
What would you do if an employee refused to follow a company policy?
If an employee refused to follow a company policy, my first step would be to understand the reason behind their refusal. I would have a private conversation with the employee to discuss the specific policy they are not adhering to and listen to their concerns or reasons for non-compliance. It’s important to approach this conversation with an open mind, as there may be misunderstandings, lack of clarity, or personal reasons that need to be addressed.

Once I understand their perspective, I would explain the importance of the policy and how it aligns with the company’s values, goals, and legal requirements. I would also provide any additional context or clarification they might need about the policy.

If the employee continues to refuse, I would remind them of the potential consequences of non-compliance, as outlined in the company’s policies or employee handbook. My goal would be to ensure the employee understands the reasoning behind the policy and feels supported in following it. If necessary, I would work with their manager or supervisor to find a resolution while ensuring fair treatment and maintaining a positive workplace environment.

Note : This response demonstrates a balanced approach that focuses on communication, understanding, and adherence to company policy.