What would you do if you found out your client is planning to switch to your competitor?
This is a very common business development interview question and is asked to check if you can retain your client.
There will be situations where you might lose your client to your competition and your response will reveal whether you are capable of retaining your clients or not.
You can answer this business development interview question like this.
“I remember there was this one time when my client wanted to switch over to our competitor.
So, my plan of action was to first find out what dissatisfied my client to consider the switch.
Once that was cleared, I offered to improve our services and even to provide bulk discounts on orders and other services.
This reassured the client that I was genuinely interested in them and kept them as my top priority.”
