Provide an example of a time when you successfully managed a difficult client and what tactics you used to build a positive relationship with them.
This question can help the interviewer determine how you handle challenging situations and whether you have experience working with clients who are difficult to work with. Use your answer to highlight your communication skills, problem-solving abilities and conflict resolution strategies.
Example Answer :
* I recently had a difficult client who was extremely demanding.
* They wanted the project to be completed quickly, and they were not willing to compromise on any of their requests.
* To build a positive relationship with them, I started by listening carefully to their needs and understanding where they were coming from.
* Then, I worked hard to meet their expectations while still ensuring that the quality of the work remained high.
* I also kept in regular contact with them throughout the process to ensure that they felt heard and respected.
* In the end, we successfully delivered the project within their desired timeframe and they were very pleased with the results.
