Describe the steps you would take to troubleshoot if Outlook is not sending or receiving emails.

When troubleshooting Outlook not sending or receiving emails :

* Check Internet Connection : Ensure a stable connection.

* Verify Account Settings : Confirm correct email account settings.

* Review Email Filters and Rules : Check for filters or rules affecting emails.

* Examine the Outbox : Look for emails stuck in the Outbox.

* Update Outlook : Ensure Outlook is up to date.

* Check for Add-ins : Disable any interfering add-ins.

* Review Antivirus and Firewall Settings : Ensure they are not blocking Outlook.

* Test with Webmail : Verify the issue is not with the email server.

* Repair Outlook Installation : Use the repair tool for corrupted files.

* Contact Support : Seek further assistance if needed.