Describe the steps you would take to troubleshoot if Outlook is not sending or receiving emails.
When troubleshooting Outlook not sending or receiving emails :
* Check Internet Connection : Ensure a stable connection.
* Verify Account Settings : Confirm correct email account settings.
* Review Email Filters and Rules : Check for filters or rules affecting emails.
* Examine the Outbox : Look for emails stuck in the Outbox.
* Update Outlook : Ensure Outlook is up to date.
* Check for Add-ins : Disable any interfering add-ins.
* Review Antivirus and Firewall Settings : Ensure they are not blocking Outlook.
* Test with Webmail : Verify the issue is not with the email server.
* Repair Outlook Installation : Use the repair tool for corrupted files.
* Contact Support : Seek further assistance if needed.