How do you ensure effective communication and collaboration with internal and external stakeholders in your key account management?

Why does this question matter? This allows the hiring manager to evaluate the candidate's interpersonal skills, teamwork, and stakeholder management abilities.

What do they listen for in your answer? Evidence of collaboration, conflict resolution, and strong alignment with both internal and external stakeholders.

Example Answer : "Effective communication and collaboration are paramount in managing key accounts. I regularly schedule cross-functional meetings, ensuring clarity and alignment on goals and, where necessary, organize joint activities to foster collaboration.