Are you comfortable cold calling to attract new clients?
Cold calling is a key part of a key account manager’s job. It’s a chance to get your company’s name out there and to make contacts in the industry. Interviewers want to make sure you’re comfortable with this part of the job and that you have the skills necessary to be successful.
How to Answer It : Start by talking about your experience with cold calling. If you have any, tell the interviewer how many calls you’ve made and what kind of success rate you had. You can also talk about any techniques or strategies that you use to make sure your calls are successful. Finally, emphasize your comfort level with cold calling—you want to show the interviewer that you won’t be intimidated by this part of the job.
Example Answer : “I have extensive experience with cold calling and I’m very comfortable talking to potential new clients. In my current role as a key account manager, I make at least five cold calls per day and have had great success in terms of building relationships with potential customers. My goal is always to make sure that the customer feels heard and understands how our services can help them meet their needs. I also use various tactics such as follow-up emails or phone calls to make sure they stay engaged.”
