Supply chain management (SCM) is the process of coordinating a business's production flow from raw materials to the final delivery of a product to the customer. The goal of SCM is to improve efficiency, quality, productivity, and customer satisfaction.
Here are some aspects of supply chain management :
* Planning : Businesses use data from market trends and customer feedback to plan their supply chain operations. This includes inventory planning and maintaining production lines and enterprise assets.
* Sourcing : Businesses select materials and suppliers.
* Manufacturing : Businesses produce goods based on demand plans.
* Storage : Businesses store finished goods.
* Transportation : Businesses transport goods to their final destination.
* Delivery : Businesses organize and prioritize orders to meet delivery timelines.
* Returns : Businesses manage the return of products due to defects, customer dissatisfaction, excess inventory, or warranty claims.
Effective SCM can help businesses: Use capital assets like production and transportation equipment more effectively, Deliver products more quickly, Ensure products are available, Reduce quality issues, and Navigate returns with ease.
