What is your experience with using data to make decisions?

In my last role as a supply chain analyst, I was responsible for analyzing data on inventory levels, shipping costs and customer service issues to determine which areas of our business needed improvement.

For example, I noticed that we were spending too much money on shipping supplies to customers who weren’t ordering products often enough to justify the cost.

After researching this issue further, I found that many of these customers had been receiving damaged shipments. We implemented new quality assurance measures to ensure all shipments arrived in good condition, which increased sales and decreased shipping costs.