Amazon Lex provides an easy-to-use, secure, scalable end-to-end solution to build, publishdeploy, and monitor AI chatbots. Use the power of generative AI to allow users to complete tasks through voice and natural language interactions. Give users more options in how they interact with your applications and systems.
How it works :
Amazon Lex is a fully-managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy AI chatbots and voice bots in applications. You can integrate it with foundation and large language models to answer complex questions using data from your enterprise knowledge repositories. Build continuous streaming chat capabilities so users can pause and restart multi-turn conversations as needed. Quickly build and deploy chatbots or voice bots to mobile devices and other chat services, reducing multi-platform development efforts. Amazon Connect, AWS' omnichannel contact center solution, integrates with Amazon Lex to provide conversational self-service for customers across channels at scale.
