Human workers play a critical role in a HyperAutomation environment. While automation can handle many routine and repetitive tasks, it is still important to have human oversight to ensure accuracy, quality control, and to handle exceptions and edge cases that require human judgement and decision-making.
In a HyperAutomation environment, human workers and automated systems work together in a complementary way. Automation can handle the bulk of the repetitive tasks, freeing up human workers to focus on more complex and creative tasks that require critical thinking, problem-solving, and decision-making skills.
To effectively collaborate with automated systems, businesses need to provide their employees with the necessary training and resources to understand and work with these systems. This includes training on how to interact with automation tools, how to manage and monitor automated workflows, and how to handle exceptions and errors that may arise.
It is also important to create a culture of collaboration and trust between human workers and automated systems. This can be achieved by involving employees in the design and implementation of automated systems, ensuring transparency around how these systems work and their impact on the organization and its employees.
