About Uber
Uber Technologies, Inc. is a global technology platform headquartered in
San Francisco, California, founded in 2009 by Garrett Camp and Travis Kalanick. Originally launched as UberCab, it reimagined transportation by connecting riders with drivers through a smartphone app, pioneering the ride-hailing model. Uber operates in approximately 70 countries and 15,000 cities, serving over 150 million monthly active users with 6 million active drivers and couriers, coordinating 28 million trips daily.
Core Services
Uber operates through three main segments:
* Mobility: Connects riders with drivers for ride-hailing services, including cars, auto rickshaws, motorbikes, and taxis, plus carsharing, micromobility (bikes, scooters), and public transit integrations.
* Delivery: Includes Uber Eats, enabling food, grocery, and retail delivery, and Uber Direct, a white-label delivery service for businesses.
* Freight: A logistics platform connecting shippers and carriers with transparent pricing and digital booking.
Financials and Growth
* Revenue: $44 billion in 2024, with a net income of $9.8 billion.
* Market Cap: $151 billion as of April 2025, with a stock price of $72.28.
* Profitability: Uber reported its first annual profit of $1.89 billion in 2023, after years of losses totaling nearly $30 billion from 2016 to 2023.
* Take Rate: 28.7% for mobility and 18.3% for delivery in 2023.
* IPO: Went public in 2019, valued at $82 billion, though its share price initially struggled. By 2025, it nearly doubled from its IPO price, launching a $7 billion buyback program.
History and Innovation
Born from Camp and Kalanick’s frustration with finding a taxi in Paris in 2008, Uber started as a luxury "black-car" service but pivoted to a broader ride-hailing app. It launched in San Francisco in 2010, expanded globally by 2012, and introduced UberX (low-cost rides) to compete with Lyft. Uber Eats and Uber Freight followed, diversifying its offerings.
* Milestones: Hit 1 billion trips by 2015, 5 billion by 2017, and 47 billion total by 2023.
* Innovations: Introduced UberPOOL (carpooling), partnerships with public transit, and healthcare ride-scheduling solutions. Recent expansions include on-demand beauty product delivery with Sally Beauty via Uber Eats.
Controversies
Uber’s disruptive model has sparked debates:
* Congestion: Studies show Uber increases urban congestion by replacing walking, biking, and bus trips, with low vehicle occupancy rates. Some cities impose ridesharing taxes.
* Labor: Drivers, classified as independent contractors, have filed lawsuits for employee status. Uber’s monopsony power is estimated to depress wages by 14%.
* Data Breaches: A 2016 breach exposed data of 57 million customers and 600,000 drivers, with Uber paying a $100,000 ransom to conceal it. A 2018 settlement cost $148 million.
* Workplace Issues: Faced allegations of sexism, harassment, and a toxic culture, leading to a $7 million settlement in 2018 for gender discrimination claims.
* Legal Challenges: Uber faces frequent lawsuits, maintaining a substantial legal budget. It’s banned in some countries for disrupting taxi industries.
Sustainability and Safety
* Environmental Goal: Aims for a fully electric, zero-emission platform by 2040, supporting drivers’ transition to electric vehicles.
* Safety: Implements background checks, real-time verification, and a Safety Advisory Board. Critics note inconsistencies in driver quality due to remote management.
Leadership
* CEO: Dara Khosrowshahi, since 2017, previously led Expedia.
* Founders: Kalanick resigned as CEO in 2017 amid controversies and left the board in 2019. Camp remains influential.
Current Sentiment
Recent posts on X highlight mixed views:
* Uber’s expansion into autonomous vehicles (e.g., Waymo partnerships) boosts ride volume, but driverless cars pose competitive risks.
* Concerns linger about consumer spending trends and unemployment impacting demand, though Uber reports stronger supply issues.
* Critics raise ethical concerns over Uber’s involvement in surveillance bots and legal maneuvers in lawsuits.
Critical Perspective
Uber’s innovation transformed mobility but often prioritized growth over ethics, contributing to gig economy exploitation and urban strain. Its pivot to profitability and sustainability shows adaptability, yet labor and regulatory challenges persist. The company’s narrative of empowerment for drivers clashes with data on wage suppression and precarious work conditions, suggesting a need for systemic reform in its model.
Recruitment Process
1. Interview Process
Like other interviews, the
Uber interview process begins with a candidate applying for a job position. If someone is a good fit for the job, Uber will schedule an interview with you. Uber recruiters may also propose roles that are a better fit for your profile than the one you applied for. You will then go through a technical phone screen and a series of on-site or online interviews after being shortlisted. Each phone screen and the on-site interview lasts about 60 minutes in most circumstances. So, to summarise, the Uber Interview process consists of the following steps:
* Online Test (On platforms like Hackkerank, HackerEarth, etc.)
* On-site or Online Technical Interview Rounds
* One System Design Round
* Human Resources or HR Round.
2. Interview Rounds
1. Online Test (Coding Round): The online test of Uber is of medium to hard difficulty and very critically evaluates the problem-solving ability of an individual. It is usually a coding round that is conducted on platforms like Hackkerank, HackerEarth, etc. and the candidates are asked to solve two to three questions based on Data Structures and Algorithms. These questions require the candidates to apply their problem-solving skills and knowledge of various Data Structures and Algorithms to solve the given problem. The candidates then have to code their solution in a programming language of their choice, for instance, C++, Java, Python, etc. This round can be skipped for experienced folks as seems necessary to the Recruiters.
2. On-site or Online Technical Interviews: The Uber on-site or online Technical interviews will entail a series of four to six face to face interviews. To tackle the challenges, your interviewers will either ask you to use HackerRank or a whiteboard. One can expect five to ten minutes of conversation on previous work experience in each interview, as well as situational and behavioural interview questions. A series of questions about Data Structures and Algorithms are asked after that. The interviewing panel may also the candidate to code their responses for them, who will evaluate the code quality, logic, and other issues. The candidate's technical expertise is then assessed through a series of questions.
To pass these Uber walk-in-interview rounds, you must have a strong understanding of computer science principles. Candidates should be knowledgeable with data structures and algorithms, database management systems, operating systems, networking, object-oriented programming ideas, and their preferred programming languages, such as C++, Java, Python, and others. During this stage, if the candidate is an experienced Software Engineer, a few questions on their previous internship experiences and projects may be asked. The panel will also ask you questions on your resume, so make sure you understand everything you've written. The Uber technical interview questions are similarly of a moderate to the high difficulty level.
The last five to ten minutes are all yours! One can inquire about the employment role with the interviewer. One can also prepare a list of questions about your employment, the project or division for which you are applying, and other relevant facts such as employee diversity, inclusion policies, and so on and so forth. These rounds are also eliminative in nature. A thing to note over here is that there can be multiple technical interviews based on requirements and previous interview performances of the candidate as seen fit by the recruiters.
3. System Design Round: After a series of interviews on technical skills, candidates are assessed for their ability to design distributed systems. For freshers, the interviewers usually ask the candidates to use Object-Oriented programming to create the design for a product on a high level by asking them to classify the important features of the system first. Later on, the candidates are asked to scale the solution they have come up with using various concepts like Load balancing, caching, etc. It is important to add only the necessary features for the solution you are developing in this round and communicate well with the interviewer so that they can relate to the system being built. Learn More.
4. The Human Resources (HR) or Managerial Round: The Human Resources or HR round of the Uber Recruitment Process aims to determine whether or not the candidate is a cultural match for Uber. Candidates should learn more about Uber and Uber products in order to ace these interviews.
During these rounds, candidates may be asked puzzle based questions to determine their overall intelligence and how effectively they react to awkward and challenging situations. If an applicant meets all of the above criteria and has demonstrated great technical talents in previous rounds, he or she will almost certainly be hired at Uber, India. The following are some of the questions that may be asked during the Human Resources or HR round:
* What are some of your strengths and weaknesses?
* What is the reason behind you wanting to join Uber?
* Please provide me with some information which you know about Uber.
* What value do you bring to Uber, and how do you see yourself making a difference in the world while there?
* Is it conceivable for you to migrate to a different region of the country?
* Describe yourself and what you know about yourself.
* What drew you to Uber in the first place?
* What do you believe your pay will be?