Gupshup, the world's leading conversational engagement platform, 24th Aug 2023 announced the launch of
ACE LLM, a family of domain-specific
Large Language Models specialized for functions such as marketing, commerce, support, HR & IT, and industries like banking, retail, utilities and more. Built upon foundation models such as
Meta’s Llama 2, OpenAI GPT-3.5 Turbo, Mosaic MPT, Flan T-5, and others, ACE LLM has been meticulously adapted for specific industries and functions and is also equipped with enterprise-grade safety controls and guardrails.
ACE LLM empowers enterprises to quickly and effectively transform conversational experiences across various stages of the customer lifecycle. From product discovery, lead generation, and commerce to troubleshooting and customer support, these models enable more precise, human-like interactions delivered with speed, scale, and compliance along with data governance, all while maintaining a lower total cost of ownership.