Looking for job change? Concentrix is hiring software engineers

Concentrix is hiring software engineers across different locations in India. Apply now before it gets too late.

Looking for job change? Concentrix is hiring software engineers

Analyst, Planning & Scheduling

Location : Pune India
Category : Workforce Management (WFM)

Job Description :

Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.

Role and Key Responsibilities :

* Planning & Scheduling
* Managing WFM Personnel
* Manpower Planning, Scheduling, Transitioning new logos.
* Updating & maintaining master trackers
* Preparing and publishing periodic reviews for management
* Preparing powerpoint and other presentations
* Forecasting knowledge and able to forecast basis different methodologies.

* Running scenarios and simulations basis requirement
* Data reporting to other departments like Finance, IT Operations etc.
* Creating Interactive Dashboards for Client and Delivery
* Recognize and recommend operational and support improvements for the enterprise.
* Creating Schedules and lead the weekly scheduling performance review and provide recommendations.

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Senior Site Reliability Engineer

Location : Ahmedabad - Venus Stratum, Surendra Mangaldas Road, Satellite Road, India

Concentrix provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including private medical plans, competitive salary, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.

Responsibilities :

* Love to solve puzzles
* Provide technical leadership for the local team and work with engineering team tech leads and cloud leadership.
* Develop and scale systems sustainably through mechanisms such as automation, and evolve systems by pushing for changes that improve reliability and velocity
* Provide guidance to other team members on managing availability and performance of mission-critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions.
* Manage execution of project priorities, deadlines, and deliverables.
Lead designs of major software components, systems, and features to improve the availability, scalability, latency, and efficiency of the systems.

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Manual QA Engineer

Location : Ahmedabad - Venus Stratum, Surendra Mangaldas Road, Satellite Road, India

In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology.

Main Responsibilities :

* Work in a project team of developers, PO, designers to ensure the high quality of the software.
* Design test cases for functionality, provide these cases to developers.
* Our current process implies that developers are involved in functional, integration and E2E test case creation.
* Conduct functional, regression, integration, sanity, smoke, E2E testing, and ensure the test cases are updated and implemented.

* Participate in all team’s meeting to ensure quality of features from earliest stages.
* Improve processes within the team - if you see that something can be done better - let’s fix it!
* Provide information about current test coverage.
* Provide honest feedback.

Apply Now

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