Microsoft laid off 276 employees in New Job Cuts : Customer Service, support

Microsoft announced a new round of job cuts (276) internally 10 July 2023 morning, impacting employees in customer service, support, and sales.

Microsoft laid off 276 employees in New Job Cuts : Customer Service, support

According to Geek Wire reports : Microsoft announced a new round of job cuts internally Monday morning, impacting an unknown number of employees in customer service, support, and sales.

Update : A new filing with the Washington state Worker Adjustment and Retraining Notification (WARN) system shows 276 layoffs — 210 at the company’s Redmond, Wash., and Bellevue, Wash. locations, and 66 remote jobs.

The cuts go beyond the 10,000 global layoffs announced by Microsoft on Jan. 18.

Microsoft’s fiscal year 2023 ended June 30. It’s not uncommon for Microsoft to restructure parts of its business as it begins a new fiscal year. The company confirmed the layoffs in response to GeekWire’s inquiry, without providing details.

“Organizational and workforce adjustments are a necessary and regular part of managing our business. We will continue to prioritize and invest in strategic growth areas for our future and in support of our customers and partners,” a Microsoft spokesperson said in a statement.

Numerous LinkedIn posts shed more light on the nature of the cuts, which target customer support and sales jobs across teams, geographies, and roles.

According to reports, more than 2,700 Seattle-area workers were affected by the layoffs announced earlier this year. Microsoft Chairman and CEO Satya Nadella in January announced that the company will be "making changes that will result in the reduction of our overall workforce by 10,000 jobs through the end of FY23 Q3 (third quarter)".

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