Salesforce MCQ (Multiple Choice Questions), Salesforce Online Quiz

1 .

What is Salesforce?

A)

A CRM system

B)

An RCM system

C)

A Chrome extension

D)

An app on your laptop

Correct Answer : A CRM system

2 .

What percentage of DI uses Salesforce?

A)

About 50%

B)

About 60%

C)

About 80%

D)

100%

Correct Answer : About 80%

3 .

What is an object in Salesforce?

A)

The actual data

B)

A table that stores information

C)

Details relating to records

D)

A material thing that can be seen and touched

Correct Answer : A table that stores information

4 .

Final Estimation Proposals will be attached to the original Quotation _________.

A)

Task

B)

Account

C)

Contact

D)

Dashboard

Correct Answer : Task

5 .

A visualforce page uses the Contact standard controller. How can a developer display the name from the parent account record on the page?

A)

Use an additional standard controller for Accounts

B)

Use SOQL syntax to find the related account name field

C)

Use additional Apex logic within the controller to query for the name field

D)

Use the {!contact.Account.Name} merge field syntax.

Correct Answer : Use the {!contact.Account.Name} merge field syntax.

6 .

What are two benefits of using the Lightning Component Framework?

A)

Lightning components render on the client, providing performance benefits

B)

Lightning components are built using web standards, ensuring cross-browser compatibility

C)

Both (A) and (B)

D)

Lightning components render on the server, ensuring greater security and access control

Correct Answer : Both (A) and (B)

7 .

Which of the following statements are true, when we talk about governor limits in Salesforce?

A)

Synchronous Limit : Total number of SOQL queries 100

B)

Asynchronous Limit : Total number of SOQL queries 200

C)

Total number of DML statements : 150

D)

All of the above

Correct Answer : All of the above

8 .

A Customer service representative at a call center would like to be able to collect information from customer using a series of question prompts. What could be used to accomplish this?

A)

Workflow Rules

B)

Flow Builder

C)

Process Builder

D)

Lightning Connect

Correct Answer : Flow Builder

9 .

What is a record in Salesforce?

A)

The actual data associated with the object

B)

What my dad uses to listen to music

C)

Where all of the objects are housed

D)

Tables that store particular information

Correct Answer : The actual data associated with the object

10 .

What is a field in Salesforce?

A)

An outdoor space to grow corn

B)

The details relating to the record

C)

Where all of the objects are housed

D)

The actual data associated with the object

Correct Answer : The details relating to the record

11 .

Where do objects live in Salesforce?

A)

In a house

B)

On a field

C)

In an App

D)

On a record

Correct Answer : In an App

12 .

What is the highest volume product sold in Casper?

A)

XperLube

B)

Hydrocom

C)

Rings and Riders

D)

Ariel Valve repair

Correct Answer : Ariel Valve repair

13 .

How can the developer declare a method as a test?

A)

Define @isTest keyword

B)

Define testMethod in the method declaration

C)

Both (A) and (B)

D)

Define the class as Test

Correct Answer : Both (A) and (B)

14 .

Which Salesforce interface do we function in?

A)

Lightning

B)

Einstein

C)

Classic

D)

Salesforce

Correct Answer : Lightning

15 .

If you can solve a business need using either a workflow or a trigger, which should you use?

A)

Flow

B)

Workflow

C)

Trigger

D)

Process Builder

Correct Answer : Workflow

16 .

SAP sends quotation and order information to Salesforce as long as the customer is _________________.

A)

Active

B)

CRM Relevant

C)

In both SAP and Salesforce

D)

All of the above

Correct Answer : All of the above

17 .

Net Sales and Order Entry Information is found on the ______ in Salesforce.

A)

SAP Customer

B)

Sales Funnel Dashboard

C)

Customer Service Dashboard

D)

All of the above

Correct Answer : All of the above

18 .

What type of objects are included with Salesforce?

A)

Basic Objects

B)

Custom Objects

C)

Standard Objects

D)

Functional Objects

Correct Answer : Standard Objects

19 .

Where can you find related accounts?

A)

On the account's page

B)

In the universal search bar

C)

Within the account hierarchy

D)

Both on the account's page and in the hierarchy

Correct Answer : Both on the account's page and in the hierarchy

20 .

How many reports and dashboards can you subscribe to in total?

A)

Five

B)

Four

C)

Three

D)

Two

Correct Answer : Five

21 .

If you want to use someone else's report, what should you do first?

A)

Edit the filters

B)

Save as a copy

C)

Move the columns around

D)

Rename it and move it to your folder

Correct Answer : Save as a copy

22 .

What page do you access to uninstall an application?

A)

Basic Updates

B)

Capacity Usages

C)

Introduced Packages

D)

None of the above

Correct Answer : Introduced Packages

23 .

What of the accompanying explanations is True?

A)

Email Alerts as well as the Tasks can't track the single type of activities you intend to perform or have performed

B)

Undertakings enable you to track the particular activities you intend to perform or have performed; Email Alerts can't track particular activities

C)

Email Alerts as well as the Tasks enable you to keep an eye on the particular activities you intend to perform or have performed

D)

Email Alerts gives you the freedom to track the particular activities you intend to perform or have performed, Tasks can't track particular activities

Correct Answer : Undertakings enable you to track the particular activities you intend to perform or have performed; Email Alerts can't track particular activities

24 .

Which of the accompanying is impossible by a client to records possessed by others when the association-wide default is set to Read/Write to a protest

A)

Change possession

B)

Erase records

C)

First and second

D)

Alter points of interest on records

Correct Answer : First and second

25 .

For importing data into salesforce, data sources could be program that can save data in CSV?

A)

True

B)

False

C)

None of the above

D)

--

Correct Answer : True

26 .

Which of the following is true about Visual Flows?

A)

A Visual flow can only have one version

B)

A Visual flow cannot be deployed to a button

C)

A Visual flow cannot be created for a custom object

D)

A Visual flow can have multiple versions, but only one active version at a time

Correct Answer : A Visual flow can have multiple versions, but only one active version at a time

27 .

Account and Opportunity standard objects have common methods, supported API calls. Which methods are common for both of them?

A)

open(), remove(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(),merge(), retrieve(), search(), undelete(), update(), upsert()

B)

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(),query(),retrieve(), search(), undelete(), update(), upsert()

C)

create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(),merge(), retrieve(), search(), undelete(), update(), upsert()

D)

create(), remove(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(),merge(), retrieve(), search(), undelete(), update(), upsert()

Correct Answer : create(), delete(), describeLayout(), describeSObjects(), getDeleted(), getUpdated(),query(),retrieve(), search(), undelete(), update(), upsert()

28 .

What is base-64 encoding used for Salesforce?

A)

Writing metadata.

B)

Compressing files.

C)

Encrypting documents.

D)

Storing binary files in Attachment, Document, and Control records.

Correct Answer : Storing binary files in Attachment, Document, and Control records.

29 .

Process Object belongs to the Data Model and include:

A)

includes users, profiles, and roles.

B)

content and libraries and their related objects.

C)

approval processes and related objects.

D)

view and vote statistics, article versions, and other related objects.

Correct Answer : approval processes and related objects.

30 .

AVID plans to roll out Salesforce to_____

A)

Select teams

B)

Partner-facing teams

C)

All teams

D)

None of the above

Correct Answer : All teams

31 .

How a developer defines a method for REST service in Salesforce?

A)

Define the class as global

B)

Add available REST methods (@Annotations)

C)

Add @RestResource annotation at the beginning of the class

D)

All Of the above

Correct Answer : All Of the above

32 .

Which statement is true about an External ID field?

A)

The field can be unique based on case sensitive or case-insensitive values

B)

The field contains unique record identifiers from a system outside of Salesforce

C)

Both (A) and (B)

D)

The field must contain at least one number and at least one letter

Correct Answer : Both (A) and (B)

33 .

When you need to transfer ownership of an account, the new that is recently formed will also gain ownership of the following records related to the transferred account automatically_________

A)

Any notes that belong to the existing owner

B)

All contacts that belong to the existing owner.

C)

Every open activity assigned to the existing owner. Note that completed activities will not be transferred.

D)

All of the above

Correct Answer : All of the above

34 .

Rundown view can_____

A)

Print up to 1000 records in print see

B)

Appear to 2000 records in the record check show

C)

Print rundown can be sent out to exceed expectations

D)

None of the above

Correct Answer : Appear to 2000 records in the record check show

35 .

When utilizing knowledge, when can articles be made?

A)

When shutting a Case.

B)

Upon answer from the client.

C)

Upon answer to a client's email.

D)

Upon beginning post of the client in the Answers people group.

Correct Answer : When shutting a Case.

36 .

Which additional progression must be done when you welcome a client to an occasion in Salesforce CRM if that client has an alternate time zone?

A)

You need to change over the time zone in a drop in the timezone picklist to coordinate that of yours.

B)

There is no additional progression on the grounds that Salesforce naturally changes over the clients accessible and occupied circumstances into your opportunity zone.

C)

In the event that you are welcoming numerous clients from various time zones you have to set the default time zone first.

D)

You can't welcome a client from an alternate time zone. You should set all clients to have comparative time zone before you can send a welcome.

Correct Answer : There is no additional progression on the grounds that Salesforce naturally changes over the clients accessible and occupied circumstances into your opportunity zone.

37 .

What number of solution records can be imported via import wizard?

A)

500

B)

5000

C)

50000

D)

Arrangement records cannot be imported via import wizard

Correct Answer : 50000

38 .

In the event that a Report is run which returns 20,000 records at that point

A)

Initial 2K records are shown in the UI

B)

Reports each having 2K records are made

C)

Report Fails and a mistake is accounted for

D)

Every one of the 20K records are shown in the UI

Correct Answer : Initial 2K records are shown in the UI

39 .

A business administrator might want to see a dashboard from the viewpoint of various clients and switch between clients without altering the dashboard. How might a director empower this?

A)

Concede the deal director the "Oversee Dynamic Dashboard" authorization.

B)

Make the dashboard as the powerful dashboard.

C)

Both (A) and (B)

D)

Allow the business supervisor the "View My Teams Dashboards" consent.

Correct Answer : Both (A) and (B)

40 .

Which audit field cannot be changed?

A)

SysModMap

B)

SystemMod

C)

SystemStamp

D)

systemModstamp

Correct Answer : systemModstamp

41 .

What are the Corresponding Field Types in the UI for the double API Data Type?

A)

Number, percent, checkbox.

B)

Number, percent, day/time.

C)

Currency, number, long text area.

D)

Currency, formula, number, percent, and roll-up summary

Correct Answer : Currency, formula, number, percent, and roll-up summary

42 .

What is an example of operation your application client can execute at runtime?

A)

Replace your systems metadata.

B)

Obtain metadata about your data.

C)

Obtain metadata about another system.

D)

Breach security across multiple systems.

Correct Answer : Obtain metadata about your data.

43 .

By Calling send email() it is possible to send:

A)

List of single and mass emails.

B)

Single email only.

C)

List of mass emails.

D)

List of mass emails.

Correct Answer : List of single and mass emails.

44 .

Double values have what restrictions?

A)

Age and scale.

B)

Size and time.

C)

Scale and precision.

D)

Scale and position.

Correct Answer : Scale and precision.

45 .

While designing Customizable Forecasting, you can set which of the accompanying Forecast Dates for figuring out which openings add to the gauge?

A)

Opportunity Close Date Only

B)

Opportunity Close Date, Product Date, Schedule Date

C)

Submit Date

D)

None of the above

Correct Answer : Opportunity Close Date Only

46 .

Which amongst this is the capability of the new service cloud console?

A)

It preserves the context of calls using primary tabs and subtabs.

B)

It allows agents to take notes in an interaction log while on a call.

C)

It allows all the agents to view key record information in the highlights panel.

D)

All of the above

Correct Answer : All of the above

47 .

The quantity of equations in a Custom synopsis recipe is constrained to

A)

3000

B)

3900

C)

4000

D)

5000

Correct Answer : 3900

48 .

Which of the accompanying is utilized for naturally opening records by an executive when they meet an information Trigger point?

A)

OWD

B)

Criteria based sharing rules

C)

Manual Sharing

D)

Nothing unless there are other options

Correct Answer : Criteria based sharing rules

49 .

Which objects utilize Folders?

A)

Reports

B)

Records

C)

Dashboards

D)

All of the above

Correct Answer : All of the above

50 .

Who can make another campaign in Salesforce CRM?

A)

Sheldon who is a marketing executive, she has a create authorization on campaigns and is set to be a marketing user.

B)

Raj an individual who has a solution manager profile and is set to be a marketing user.

C)

Leonard, a system administrator who isn't a marketing user.

D)

Penny for example who is a current Marketing User profile despite the fact that their system administrator unchecked the marketing user checkbox in her client record.

Correct Answer : Sheldon who is a marketing executive, she has a create authorization on campaigns and is set to be a marketing user.

51 .

Which proclamations are valid for the incorporated crusade developer_____

A)

Can't channel sees by in excess of one battle at any given moment

B)

Incorporated Campaign Builder sees are not uncovered through the Force.com API

C)

The greatest number of Leads/Contacts that can be included from a report at one time is 50,000

D)

All of the above

Correct Answer : All of the above

52 .

What happens when you erase a protest that is identified with an intersection question by a query relationship?

A)

The ace records are erased

B)

The intersection question is erased

C)

The related field in the intersection question is erased

D)

The crossing point protest is erased

Correct Answer : The related field in the intersection question is erased

53 .

What would users be able to do when Chatter feed following is empower for dashboards?

A)

Take after posts and remarks for a dashboard.

B)

Take after posts and remarks for the dashboard source reports.

C)

Both (A) and (B)

D)

Take after documents and connections for a dashboard

Correct Answer : Both (A) and (B)

54 .

Which of the accompanying articulations are valid about Data Validation?

A)

In the event that a blunder message isn't set, a default message will be incited.

B)

Approval obligations apply to each and every new and refreshed records for a protest.

C)

Approval basic principles can refer fields which are excluded in a page format.

D)

Both (B) and (C)

Correct Answer : Both (B) and (C)

55 .

Which move must be made to see contacts related with a case in the support?

A)

The related question of the case page design must be adjusted

B)

The smaller than normal page format of the case page design must be changed

C)

The custom connections of the case page format must be adjusted

D)

The related arrangements of the case page format must be adjusted

Correct Answer : The smaller than normal page format of the case page design must be changed

56 .

The distinction between an open door record compose and a business procedure is :

A)

The business procedure controls the stage field, the record compose controls all other picklist fields

B)

The record write controls the picklist fields

C)

The business procedure controls all picklist fields

D)

The record compose controls the stage field, the business procedure controls all other picklist fields

Correct Answer : The business procedure controls the stage field, the record compose controls all other picklist fields

57 .

What are the contrasts amongst Sales and Account groups?

A)

A Sales Team is a subset of an Account Team. The last might be made out of at least one of the previous.

B)

A business group is a gathering of clients that normally cooperate on circumstances while a record group is a group of clients that cooperate on a record.

C)

A business group is a gathering of clients that commonly cooperate on Opportunities and Leads while a record group is a group of clients that cooperate on a record.

D)

All the sections that are appointed to individuals in Account Teams are based Account Team Roles List while that for the Sales Teams depend on Sales Team Roles list. You can deal with these arrangements of Roles Separately for each Team.

Correct Answer : All the sections that are appointed to individuals in Account Teams are based Account Team Roles List while that for the Sales Teams depend on Sales Team Roles list. You can deal with these arrangements of Roles Separately for each Team.

58 .

How would an individual enable community oriented access to all the accounts, contacts, opportunities, contacts, and instances of a US Sales rep, and Asia deals rep, and an EMEA deals rep?

A)

By changing the Org wide defaults

B)

By Creating three sharing guidelines between them

C)

By making an open gathering with every one of the three Sales Reps

D)

None of the above

Correct Answer : By making an open gathering with every one of the three Sales Reps

59 .

Which of the accompanying proclamations are valid about confided in ranges?

A)

They are utilized to recognize normal SF clients

B)

They incorporate IP tends to that are utilized as a part of conjunction with a program treat

C)

Both (A) and (B)

D)

They empower end clients to enact extra IP addresses for getting to Salesforce.

Correct Answer : Both (A) and (B)

60 .

Pick the right explanations about Roles and Role Hierarchy.

A)

Each client must be allocated to a part, or their information won't show in circumstance reports, conjecture roll-ups, and different presentations in light of parts.

B)

At the point when a record proprietor isn't allocated a part, the sharing access for related contacts is Read/Write, gave the association-wide default to Contacts isn't Controlled by Parent.

C)

Both (A) and (B)

D)

It is constantly important to make singular parts for each title at your organization, instead of characterize a pecking order of parts to control access of data entered by clients in bring down level parts.

Correct Answer : Both (A) and (B)

61 .

Which is a right proclamation about the Console?

A)

Clients can make list sees on Objects inside the Console.

B)

Heads modify what shows on the reassure rundown see, detail view, and small scale see by designing console formats, related articles, and smaller than expected page formats.

C)

The Console is made out of the rundown see, the detail see, the scaled down view and the inquiry bar.

D)

The Console tab is much the same as different tabs in Salesforce with the exception of that the reassure can show records from a few distinctive Salesforce Orgs all on one Console tab.

Correct Answer : Heads modify what shows on the reassure rundown see, detail view, and small scale see by designing console formats, related articles, and smaller than expected page formats.

62 .

The off chance that an individual selects the manage members button on a campaign they will be able to select :

A)

Include MEMBERS â€“ SEARCH

B)

Alter MEMBERS â€“ SEARCH

C)

Include MEMBERS â€“ IMPORT FILE

D)

All of the above

Correct Answer : All of the above

63 .

What happens when you change over a Lead?

A)

The last crusade that a Lead turned into an individual from will be recorded as the Primary Campaign Source.

B)

Leads that are individuals from different crusades will show all related battles in the Campaign Influence related rundown of the opportunity.

C)

On the off chance that you change over the lead from the Campaign Member Detail page of a specific crusade, that battle will be recorded as the Primary Campaign Source in the Campaign Influence Related rundown.

D)

Both (A) and (C)

Correct Answer : Both (A) and (C)

64 .

Which of the following cannot be used as a source report for the analytical snapshot?

A)

Lattice REPORTS

B)

Rundown REPORTS

C)

Unthinkable REPORTS

D)

All can be used

Correct Answer : Lattice REPORTS

65 .

Mass Mail Contacts choice doesnâ€™t show up under the Tools segment in the Contacts tab, what could have caused this?

A)

Mass mail isn't empowered for the profile.

B)

Email is unchecked for that profile in FLS

C)

Both (A) and (B)

D)

This is a bug and should be heightened

Correct Answer : Both (A) and (B)

66 .

Which of the accompanying are Customizable Related Lists?

A)

Movement History

B)

Open Activities

C)

HTML Email Status

D)

All of the above

Correct Answer : All of the above

67 .

How does Folder get to contrast from Record get to?

A)

Envelope Access is controlled by authorizations while Record Access is controlled by Role Hierarchy and Field Level Security.

B)

All over covered Access is monitored by authorizations while Record Access is controlled by Role Hierarchy and Org-Wide Defaults.

C)

All totally covered Access is controlled by authorizations while Record Access is controlled by Field Level Security and Org-Wide Defaults.

D)

None of the above

Correct Answer : All over covered Access is monitored by authorizations while Record Access is controlled by Role Hierarchy and Org-Wide Defaults.

68 .

Which proclamation is valid about Fiscal Year settings in Salesforce?

A)

Standard financial years can begin on the principal day of any month

B)

When you change the Fiscal Year Start Month of a Standard Fiscal Year, you think of a Custom Fiscal Year.

C)

When you empower Custom Fiscal Year, a default Custom Fiscal Year Template will be appointed to your Organization.

D)

None of the above

Correct Answer : Standard financial years can begin on the principal day of any month

69 .

Which of the accompanying situation will trigger Case Auto-Response Rules?

A)

A Case is made from a web-to-case frame.

B)

A Case is made by the help rep amid a client call.

C)

A Client presented a case from the Self-Service Portal.

D)

Both (A) and (C)

Correct Answer : Both (A) and (C)

70 .

What may not be indicated while making a Web Tab?

A)

Tab Style

B)

Tab Label and Tab Name.

C)

URL of a page/site.

D)

Content Frame Height (pixels)

Correct Answer : URL of a page/site.

71 .

Which include against File Storage Salesforce CRM?

A)

Client Profiles, Photos and Chatter Files.

B)

Records in connections, the Documents tab and the Files tab

C)

Google Docs, Chatter: Feed posts and followed changes, and Quotes

D)

None of the above

Correct Answer : Records in connections, the Documents tab and the Files tab

72 .

What number of ranges can be defined in the case of a conditional highlighting?

A)

1

B)

2

C)

3

D)

4

Correct Answer : 3

73 .

How is get to allowed through the Role Hierarchy?

A)

In the event that the Organizational Default confines perspective of a specific record to a few clients, a Role Hierarchy can be set up to open access to them.

B)

On the off chance that the Organizational Default licenses perspective of a specific record to all clients, a Role Hierarchy can be set up to limit view to a few clients or gathering of clients.

C)

On the off chance that a Field is covered up in the Page Layout of the Manager Profile, a Role Hierarchy can be utilized to open perceivability of the Field to the consumers with Manager Profile.

D)

On the off chance that a Field is covered up to a Manager Profile utilizing Field Level Security (FLS), a Role Hierarchy can be set up to open perceivability of the Field to the Users with Manager Profile.

Correct Answer : In the event that the Organizational Default confines perspective of a specific record to a few clients, a Role Hierarchy can be set up to open access to them.

74 .

What is an example of something you can get your Web service client applications to do in the development environment?

A)

Query your organizationâ€™s information.

B)

Query the systems information.

C)

Query the networks information.

D)

Reveal sensitive information protected by many layers of authorization.

Correct Answer : Query your organizationâ€™s information.

75 .

When should you use Bulk API?

A)

When you are processing data up to one thousand records.

B)

When you are using REST requests and prefer to use SOAP.

C)

When you are updating small numbers of records at a time.

D)

When you are loading a large number of records.

Correct Answer : When you are loading a large number of records.

76 .

What must happen before a user can access the API?

A)

Users cannot access the API.

B)

They must be granted â€œAPI Enabledâ€ permissions.

C)

Users must restart the computer.

D)

Users must have superuser privelages.

Correct Answer : They must be granted â€œAPI Enabledâ€ permissions.

77 .

A user is able to login to the Salesforce via_______

A)

UI, API, a desktop client such as Connect for Outlook, Connect Online, Connect for Office, Connect for Lotus Notes, or the Data Loader.

B)

UI, API, a desktop client such as Connect for Outlook, Connect Offline, Connect for Office, Connect for Lotus Notes, or the Data Loader.

C)

UI, API, a desktop client such as Connect for Outlook, Salesforce for Outlook, Connect Offline, Connect for Office, Connect for Lotus Notes, or the Data Loader

D)

UI, API, a desktop client such as Connect for Outlook, Connect Online, Connect for Office, Connect for Lotus Notes, MS Office Connect, or the Data Loader.

Correct Answer : UI, API, a desktop client such as Connect for Outlook, Salesforce for Outlook, Connect Offline, Connect for Office, Connect for Lotus Notes, or the Data Loader

78 .

ID fields in the Salesforce UI contain______

A)

15-character, base-64, digits only strings.

B)

15-character, base-62, case-sensitive strings.

C)

18-character, utf, case-safe strings.

D)

18-character, base-62, case-insensitive strings.

Correct Answer : 15-character, base-62, case-sensitive strings.

79 .

For security reasons, Salesforce restricts outbound ports. Which port may you use for HTTPS connections?

A)

443 and any of the available in a range from 1024 to 65535

B)

80, 443 and any of the available in the range from 1024 to 65535.

C)

Only available ports in the range from 1024 to 65535.

D)

Only available ports in the range from 32767 to 65535.

Correct Answer : 443 and any of the available in a range from 1024 to 65535

80 .

Salesforce API provides two methods for data replication, each of them allows you to retrieve a list of objects that:

A)

Have been replicated successfully starting from January 1, 1970, 00:00:00 GMT

B)

Have been added or deleted during specified timespan for the specified object.

C)

Have been created or deleted during specified timespan for the specified object.

D)

Have been updated or deleted during specified timespan for the specified object.

Correct Answer : Have been updated or deleted during specified timespan for the specified object.