How do we utilise skill based routing in pega? - Pega Quiz

Pega - Quiz(MCQ)

How do we utilise skill based routing in pega?

A)

based on access group

B)

manager assign jobs in dashboard according to the skill of the users

C)

pega automatically routes the work based on the skills mentioned in the operator rule

D)

prpc has a intelligent intitutive system to guess the operator with the specific skill

Correct Answer : pega automatically routes the work based on the skills mentioned in the operator rule

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