The different stages of the ITIL® life cycle are:
Service strategy : It provides a plan/ strategy for the overall life cycle of the project. In this stage, it ensures the strategy to be in sync with the business’ objectives to ensure that the customers can derive value from the customers.
Service Design : This stage involves the design of services and additional components that need to be introduced into the live environment.
Service Transition : In this phase, IT services are built and deployed. It also ensures that changes to the service and service management process happen in a coordinated manner.
Service Operations : Service Operations focus on making sure that the expectations of the end-user are met, making sure that costs and potential issues are managed.
Service Improvement : This stage involves quality management to learn from previous losses and successes. With this, the effectiveness and efficiency of IT processes and services can be improved.
