No, Robotic Process Automation(RPA) is not the same as Artificial Intelligence(AI). While Robotic Process Automation is meant to assist workers by automating repetitive tasks (attended automation), Artificial Intelligence is considered a technology that can replace human labor and automate end-to-end operations (unattended automation). AI uses unstructured inputs and develops its own reasoning, whereas RPA uses organized inputs and logic. A fully autonomous process can be created by combining RPA and artificial intelligence.
Many processes require both RPA and AI to fully automate a process from beginning to end or to improve a robotic process once it has been deployed because companies have both structured data (e.g., form fields) and unstructured data (e.g., free text, natural voice). RPA and AI work together to push automation into new domains, enabling users to automate more and more complicated activities.
