You can create reports in QM system to check how many times a product has been identified with a defect and improvement areas that your company has to implement. There are number of reports that can be generated in QM :
Material Defects report : It can be used to check the number of times an item has been identified with a defect status.
Vendor Defect report : This report is used to show the number of defected material supplied by a vendor.
This can be checked by examining the inspection lots for goods receipts, a quality department can highlight vendors who are material which are failing in inspection.
Customer Defect report : This report is used to show the defects that were found on inspections for outbound deliveries. This helps organization to improve the quality of goods delivered and hence raise the customer satisfaction.
