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ITIL - Interview Questions
What are the benefits of ITIL?
The following are the significant benefits of ITIL :
 
* Better utilization of resources, making it cost-effective.
* Better control over business risks and service disruption.
* Provides powerful alignment between the business and IT.
* Increased customer satisfaction and better service deliveries.
* Availability of quick business change for a controlled service environment.
* An accessible and in-depth vision of a business' IT costs, including the assets.
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