SAP Quality Management (QM) has been developed as a feature of SAP ERP Central Component (ECC), the main ERP product from SAP. It is designed to prevent defects, enable continuous process improvement, and establish sustained quality control programs, and continuously improve the business processes. Potential benefits for the organization include compliance with manufacturing quality regulations, lower operating costs, and improving customer satisfaction.
SAP QM integrates with other ECC components like Materials Management, Plant Maintenance, Production Planning, Sales and Distribution, Finance, Controlling and Human Resources. This integration means that SAP QM tasks can be incorporated into tasks within these other ECC components.
