What is the difference between attended and unattended automation?

RPA - Interview Questions

Let's look at the difference between attended and unattended automation.

Attended Automation	Unattended Automation
When complete automation of the end-to-end process is not possible, attended automation is used. In this scenario, attended bots collaborate with humans via system-level events that allow them to share data with human workers. Attended robots to optimize tasks by unloading portions of them and assisting in the completion of work. For example, during a live call with people in a bank, an Attended robot can gather data and enter it into another required form.	This type of automation completes the task without the need for human intervention. Robots can be actuated by events and schedules in this instance. Unattended robots can work without human involvement 24 hours a day, 7 days a week, 365 days a year. For instance, a batch job to populate data on a server spreadsheet.
Employees activate a bot and interact with it as it provides assistance. Managers can coordinate tasks across internal resources and organize tasks between people and machines.	Unattended RPA bots complete tasks on their own, following a set of rules.
Attended RPA bots are right there waiting for staff to activate them anytime they are needed to speed up the process.	Unattended RPA bots follow a preset routine or are triggered by logic in the process flow.