Launch of WhatsApp banking service by Which bank?

Banking - General Knowledge Questions

Indian Bank

State Bank of India

Central Bank of India

Union Bank of India

Correct Answer : State Bank of India

In a move to make banking easier for its customers, India’s largest public sector lender, State Bank of India or SBI has launched its WhatsApp Banking services, it said in a Twitter post. SBI customers can avail certain banking services from the lender using WhatsApp, which may come in handy for many as they do not have to download the app or go to the ATM anymore. This comes days after SBI chairman Dinesh Khara had revealed plans of the bank going the WhatsApp way.

SBI WhatsApp Banking services will be available to customers when they send a message saying ‘Hi’ on the number +919022690226, the bank said in the tweet. During a press meet o July 1, Khara had announced that SBI would launch its WhatsApp Banking services for customers soon but did not provide any details on to what services will be available. However, we now know after the launch that what services the customers can avail.

Step 1 : If you have not registered your account, you need to provide your consent first to get SBI banking services on WhatsApp with the number provided by the bank. An unregistered customer will receive the following message: You are not registered for SBI WhatsApp Banking services. To register and provide your consent for using these services, kindly send the following SMS WAREG A/c No to 917208933148 from your Registered Mobile No with the Bank. You can view the detailed T&C for these services on bank.sbi

Step 2 : Once you have registered, type ‘Hi’ SBI on the number +919022690226 or reply to the message you have received on WhatsApp saying “Dear Customer, You are successfully registered for SBI WhatsApp Banking services."

Step 3 : Once you have sent your message, you will receive this reply:

Dear Customer,

Welcome to SBI Whatsapp Banking Services!

Please choose from any of the options below.

1. Account Balance

2. Mini Statement

3. De-register from WhatsApp Banking

You may also type your query to get started.

Step 4 : Choose from options 1 or 2 to check your account balance or get a mini statement of your last five transactions. You can also choose Option 3 if you want to de-register from SBI WhatsApp Banking.

Step 5 : Your account balance or mini statement will be displayed as per your choice. You can also type in your query if you have any.

State Bank of India also offers WhatsApp-based services to its credit card holders through the platform under the name of SBI Card WhatsApp connect. Through this, SBI credit card customers can check their account summary, reward points, outstanding balance, make card payments and more..

Source : News18

Published On : July 20, 2022

Recent Updates in Banking - General Knowledge Questions

Q .

Which Payments Bank Launches NCMC-enabled Debit and Prepaid Cards?

Fino Payments Bank

Jio Payments Bank

Airtel Payments Bank

PhonePe Payments Bank

Correct Answer : Airtel Payments Bank

Airtel Payments Bank has introduced NCMC-aligned debit and prepaid cards in collaboration with NPCI, powered by RuPay. These cards are designed to support India’s One Nation, One Card initiative. Savings account holders can avail NCMC-enabled debit cards, while wallet users can opt for prepaid cards. Crafted from eco-friendly e-PVC material, these cards offer versatility in payment options, including offline transit transactions, online shopping, and enhanced security with EMV Chip protection.

Key Benefits of NCMC Enabled Card :

* All-in-One Travel Solution : Seamlessly use the card for offline transit transactions like metros, buses, tolls, and parking.

* Versatile Usage : From offline shopping to e-commerce purchases, ticket bookings, and fuel payments, the card covers various transaction needs.

* Flexible Payment Options : Enjoy multiple fare options, including pay-per-ride and purchase passes.

* Enhanced Security : Ensure better security with the highly secured EMV Chip-protection feature.

SBI NCMC Card Integration with Bharat BillPay Platform :

* State Bank of India (SBI) has integrated NCMC cards on its Bharat BillPay platform in collaboration with NPCI Bharat BillPay Ltd. Commuters can now recharge their NCMC cards online, with amounts up to Rs 10,000, using prepaid, debit, or credit cards.

* This integration extends convenience to travelers, with the service already live for various metro networks and more platforms set to follow suit. Noopur Chaturvedi, CEO of NPCI Bharat BillPay, highlights the move as a step towards easing digital payments, backed by the reliability and safety of the Bharat BillPay platform.

Published On : April 20, 2024

Category : Banking

Q .

Which Bank has implemented service charges for Aadhaar Enabled Payment System (AePS) transactions, effective June 15, 2022?

India Post Payments Bank

Paytm Payments Bank

Punjab National Bank

Indian Overseas Bank

Correct Answer : India Post Payments Bank

India Post Payments Bank (IPPB) has implemented service charges for Aadhaar Enabled Payment System (AePS) transactions, effective from June 15, 2022. AePS is a bank-led model allowing online financial transactions at Point of Sale (PoS) terminals through Aadhaar authentication, enabling various banking services.

IPPB AePS Service Charges :

* The first three AePS issuer transactions per month, including cash withdrawal, cash deposit, and mini statement, will be free.
* Transactions exceeding the free limit will incur charges: ?20 plus GST per transaction for cash withdrawals and deposits, and ?5 plus GST per transaction for mini statements.

Services Provided by AePS :

Banking Services :

* Cash Deposit

* Cash Withdrawal

* Balance Enquiry

* Mini Statement

* Aadhaar to Aadhaar Fund Transfer

* Authentication

* BHIM Aadhaar Pay

Other Services :

* eKYC

* Best Finger Detection

* Demographic Authentication

* Tokenization

* Aadhaar Seeding Status

IPPB NEFT/RTGS Transactions :

* IPPB has signed a sub-membership agreement with the Department of Post to facilitate NEFT/RTGS transactions for their customers.
* A dedicated IFS code, “IPOS0000DOP,” has been created exclusively for transactions in DoP Customer accounts.
* For inward transactions to IPPB accounts, the IFS code “IPOS0000001” should be used, while for Post Office Savings Account (POSA) accounts in DoP, “IPOS0000DOP” is to be used.
* Customers are advised to ensure accurate beneficiary account numbers to facilitate proper credit, as IPPB account numbers and POSA account numbers may share similar structures in some branches.

Published On : April 16, 2024

Category : Banking

Q .

Which bank became the first private bank to open a branch in Lakshadweep?

Axis Bank

HDFC Bank

ICICI Bank

State Bank of India

Correct Answer : HDFC Bank

HDFC Bank's initiative to open a branch in Lakshadweep, specifically at Kavaratti Island, marks a milestone as it becomes the first private sector bank to establish a presence in the Union Territory.

This move underscores HDFC Bank's commitment to expanding its reach and offering banking services, including personalized digital solutions, to the residents and businesses of Lakshadweep.

Published On : April 11, 2024

Category : Banking